All sales from Dark Commission are final. We do not accept returns, exchanges, or cancellations once an order has been placed, unless the item is defective or damaged during shipping. Customers must inspect their items upon receipt and contact us within 7 days of delivery with photos and details of any defect or damage. Approved claims will receive a replacement of the same item or store credit at our discretion. Dark Commission is not responsible for lost, stolen, or misused products after delivery, and we do not cover return shipping costs unless the return is due to our error. By placing an order, you acknowledge and agree to this policy, ensuring all purchases are made carefully and intentionally.